Low Cost Stationery

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Privacy Policy

Effective Date: June 2, 2026

Low Cost Stationery Limited (“we,” “us,” or “our”) operates the ecommerce website www.lowcoststationery.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our office and school stationery products, or communicate with us.

We act as the data controller for the personal data collected through our services. Our registered office is located at Irwin Court, Irwin Lane, Galway, Co. Galway, H91 N9C6, Ireland. By accessing or using our Site, you agree to the practices described in this policy. If you do not agree with any terms within this document, please discontinue use of our Site immediately.

1. Information We Collect

We collect several types of information from and about users of our Site, including information by which you may be personally identified and information about your internet connection and equipment.

Personal Data You Provide to Us

  • Contact Information: This includes your first name, last name, billing address, shipping address, email address (such as your contact with us), and telephone numbers.
  • Account Credentials: When you register an account, we collect your username, password hints, and similar security information used for authentication.
  • Transaction and Financial Data: Details about payments to and from you, credit or debit card numbers, and other details of products you have purchased from our ecommerce store. Payment processing is handled securely by third-party providers.
  • Customer Support and Communications: Information you provide when you contact our support team via sunnyd@lowcoststationery.com, phone call, or through online contact forms, including records and copies of your correspondence.

Data Collected Automatically

  • Usage and Device Data: When you navigate our Site, we automatically collect details of your visits. This includes traffic data, location data, logs, browser type, operating system, IP address, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to collect information about your browsing activities over time. This helps us optimize user experience and analyze storefront performance.

2. How We Use Your Information

We process your personal data based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, or your explicit consent.

  • Order Fulfillment: To process and deliver your orders, manage payments, fees, and charges, and collect or recover money owed to us.
  • Account Management: To manage your registered customer account, provide access to purchase history, and offer tailored customer rewards.
  • Customer Support: To respond to your inquiries, resolve issues regarding shipping or product defects, and provide technical assistance via email or +353 91 722064.
  • Marketing Communications: To deliver marketing materials, newsletters, and promotional offers regarding low-cost stationery deals, where you have opted to receive them.
  • Site Improvement: To administer our website, troubleshoot data, test features, perform statistical analysis, and improve our product layouts and user interface.
  • Security and Fraud Prevention: To protect our business, keep our Site safe and secure, and prevent fraudulent transactions or malicious activities.

3. Legal Basis for Processing (EEA Users)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal data described above depends on the specific context.

  • Performance of a Contract: Processing is necessary to perform our obligations under our Terms of Service, such as shipping stationery items to your designated address.
  • Consent: You have given us clear consent to process your personal data for a specific purpose, such as signing up for our newsletter.
  • Legitimate Interests: Processing is necessary for our legitimate interests as an ecommerce business, provided those interests do not override your fundamental rights.
  • Legal Obligation: We must process your data to comply with statutory legal requirements, including tax laws and accounting regulations in Ireland.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted third-party service providers who assist us in operating our ecommerce business.

  • Payment Processors: We share transaction data with secure payment gateways to process credit card payments and prevent fraudulent transactions.
  • Shipping and Logistics Partners: We disclose your name, delivery address, and phone number to postal operators and courier services to fulfill physical product deliveries.
  • Technology Service Providers: We utilize third-party vendors for cloud hosting, website maintenance, data analysis, and email marketing infrastructure.
  • Professional Advisors: We may share information with auditors, lawyers, bankers, and insurers in Ireland to receive professional business counsel.
  • Legal and Regulatory Authorities: We may disclose your data if required by Irish or EU law, court order, or government regulation, or to protect the safety and rights of our company and users.

5. International Data Transfers

As an Irish company operating globally, some of our third-party service providers may be located outside the European Economic Area. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it. We implement appropriate safeguards, which may include using specific Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring the destination country has been deemed to provide an adequate level of protection.

6. Data Security

We have implemented robust technical and organizational security measures designed to secure your personal data from accidental loss, unauthorized access, alteration, and disclosure. All payment transactions are encrypted using Secure Socket Layer (SSL) technology.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is absolute. We maintain internal data breach notification procedures to comply with relevant legal obligations in the event of a security compromise.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For tax and administrative purposes, Irish law requires us to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers. When data is no longer required, it is either permanently deleted or rendered completely anonymous.

8. Your Data Protection Rights

Under European data protection laws, you possess comprehensive rights regarding your personal data. You have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you at any time.
  • Rectify Your Data: Request that we correct any inaccurate or incomplete personal data.
  • Erase Your Data: Request that we delete your personal data under certain conditions, also known as the “right to be forgotten.”
  • Restrict Processing: Request that we restrict the processing of your data under specific scenarios.
  • Data Portability: Request the transfer of your data to another organization or directly to you in a structured, machine-readable format.
  • Object to Processing: Object to our processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please submit a formal request to our dedicated data privacy email at sunnyd@lowcoststationery.com. We respond to all legitimate requests within one calendar month.

9. Cookies Policy

Our website utilizes cookies to distinguish you from other users. This helps us provide you with an optimal browsing experience and allows us to improve our online store.

We use essential cookies for core site functionalities, such as maintaining your shopping cart items. We also use analytical cookies to understand how visitors interact with our pages. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this Site may become inaccessible or fail to function properly.

10. Third-Party Links

The Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Children’s Privacy

Our Site and stationery products are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under the age of 16 without verifiable parental consent, we will take immediate steps to delete that information from our servers.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect updates in our business practices, operational adjustments, or changes in legal regulations. Any changes we make will be posted directly on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Information and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact our data compliance team through the following channels:

  • Company Name: Low Cost Stationery Limited
  • Website: www.lowcoststationery.com
  • Contact Email: sunnyd@lowcoststationery.com
  • Mailing Address: Irwin Court, Irwin Lane, Galway, Co. Galway, H91 N9C6, Ireland
  • Contact Telephone: +353 91 722064

If you are a resident of the European Economic Area and believe that we have not processed your personal data in accordance with the law, you have the right to lodge a formal complaint with a supervisory authority. In Ireland, the relevant regulatory body is the Data Protection Commission (DPC). We would, however, appreciate the opportunity to address your concerns directly before you approach the supervisory authority, so please contact us in the first instance.